Charles Bozonier Info
Charles Bozonier lives and
works in the Northwest
United States. He is
employed as principal
business analyst for REI
and is a part-time instructor
for the University of
Effective Business Analysis
I like to say that Business Analysis is the systematic process of
building understanding, supporting decision making and enabling
collaboration across the business enterprise.
This is more or less a restatement of the IIBA definition below:
"Business analysis is the set of tasks and techniques used to
work as a liaison among stakeholders in order to understand the
structure, policies, and operations of an organization, and to
recommend solutions that enable the organization to achieve its
The purpose of this page is to share the best of what I have learned
and discovered in my 12 years as a business analyst.
All content on this site, unless otherwise noted, is the original work of
Charles Bozonier, CBAP.